Privacy policy
How we handle personal data you share with Pitch Markers.
Who we are
Pitch Markers (Office 15, Building B, Knaresborough Technology Park, Manse Lane, Knaresborough, North Yorkshire, HG5 8LF) is the data controller for personal information submitted through this website. For any data request, contact us using the details on our website.
What we collect
When you submit a quote request we collect the details you provide: organisation type and name, site postcode and address, your requirements, site access details, your name, role, work email, phone number and preferred contact method, and any optional photo or plan you upload. We also collect analytics data about how the website is used, but only after you grant analytics consent.
Why we use it
We use your information to respond to quote requests, plan and deliver line-marking services, and communicate with you about your enquiry. We do not sell your data or use it for unrelated marketing without consent.
Legal basis
We process your data on the basis of taking steps at your request before entering a contract (your quote request), and with your consent where consent is given. Analytics tracking only runs after you grant consent.
How long we keep it
We keep enquiry data for as long as needed to respond and deliver services, and then for a reasonable period to meet record-keeping needs, after which it is deleted or anonymised.
Your rights
You have rights to access, correct, restrict or delete your personal data, and to object to or withdraw consent for processing. To exercise these rights, contact us using the details on our website.
Cookies and analytics
Non-essential analytics cookies are blocked until you grant consent. See our Cookie Policy for details.
This policy is a general statement and should be reviewed by a legal professional before launch. Specific details (company registration, data retention periods, DPO contact) are to be confirmed.